Last updated: 4th August 2024

1. Introduction

Just Drive MCR (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect any information you provide when you use our website and booking system.

2. Information We Collect

We only collect the information that you voluntarily provide when you book an appointment or request a phone consultation. This may include:

• Your name

• Contact number

• Email address (if applicable)

We do not collect any payment details or other sensitive personal data online.

3. How We Use Your Information

We use the information you provide for the following purposes:

• To confirm and manage your booking or consultation

• To contact you regarding your appointment or enquiry

• To improve our services and customer experience

4. Lawful Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on legitimate interests — specifically, to provide and manage your requested service (such as booking a viewing or consultation).

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or loss.
Any data submitted through our booking system is stored securely and is only accessible to authorised Just Drive MCR staff.

6. Data Retention

We will only keep your personal information for as long as necessary to fulfil the purpose it was collected for, such as managing your appointment or follow-up communication. After this period, your information will be securely deleted.

7. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may only share your data if required to do so by law, or where necessary to comply with legal obligations.

8. Cookies and Website Analytics

Our website may use basic cookies to ensure it functions correctly (for example, remembering information you enter when booking an appointment).
We do not use cookies for tracking, marketing, or advertising purposes.

9. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Ask us to correct any inaccurate information

• Request deletion of your personal data (where applicable)

To exercise these rights, please contact us using the details below.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Just Drive MCR
[Your Business Address]
[Your Email Address]
[Your Phone Number]

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk